Reference

Your Privacy Policy, Clear From The Start

We keep your Privacy Policy clear from the first step: the name you use, contact details, device log, and payment references sit in one record set when you…

DANA logsOVO logsGoPay logsQRIS logs

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What This Policy Covers

formasi4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy explains what we collect when you create an account, log in on mobile or desktop, or send a privacy request. We may record your name, phone number, email, IP address, device type, browser version, and the time you use the site. Payment references from

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DANA, OVO, GoPay, and QRIS can also appear in our logs so we can match deposits, check disputes, and keep your account history accurate. We only use that data for access control, abuse checks, support replies, and record keeping. Where local law permits, we retain the
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minimum data needed for those purposes and reduce access after the retention period ends. If the rules in your region differ, the stricter local rule applies there too.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST CHANNELS

How To Reach Our Privacy Desk

Our live chat is open every day, and email gives you a written trail when you want a copy.

DATA CONTROLS

How We Protect Your Data

We separate privacy control into account data, device data, and payment records so you can ask about each one without confusion.

Collection limits

We ask only for the details needed to create, verify, and service your account: name, phone number, email, device signal, and payment references. If you do not send a form, we do not ask for extra fields.

Cookie control

Our cookies remember login state, language choice, and whether you left on Android, iPhone Safari, or desktop Chrome. You can clear them in your browser and sign in again when you return.

Device checks

When a login comes from a new device, we compare browser type, IP range, and session timing before allowing sensitive changes. That extra check helps stop account takeovers without forcing you to repeat the same data twice.

Security steps

Before we change a phone number, wallet reference, or email, we verify the code sent to the registered contact. If the details do not match, the request stays paused until you confirm them.

Retention window

We keep records only for the time needed for service, dispute handling, and legal duties. After that period, access is reduced or the record is removed, depending on local law and the file type.

Request route

Use Settings > Privacy after login, or send a message through live chat or email if you need correction, export, or deletion. We reply to the registered contact so the right account gets the change.

Common Questions About Privacy Policy

These are the questions we hear most when you want to check how your data is handled before you open or update an account. We keep the answers tied to real actions: logging in, using DANA, OVO, GoPay, or QRIS, asking for corrections, and closing access where local law allows it. If you need a written reply, our support team can route it through the same privacy desk.

We collect the details needed to create and secure your account: name, phone number, email, device data, and contact records. If you send a payment reference, it can stay linked to DANA, OVO, GoPay, or QRIS logs.

Yes, when a DANA, OVO, GoPay, or QRIS entry is needed to match a deposit, answer a dispute, or confirm a request, we keep the reference in the account file for the shortest useful period.

Cookies remember your login state, language choice, and the last page you used on Android, iPhone Safari, or desktop Chrome. You can clear them in browser settings and sign in again with fresh session data.

Open Settings > Privacy after login, choose the field you want to change, and send the new detail with the registered phone or email. If the change is sensitive, we send a code before updating it.

We keep records only as long as needed for account service, dispute handling, and legal duties. After that, we reduce access or remove the file, depending on the type of record and local law.

You can use live chat, email, or the in-account form. Send your registered contact first, then tell us what you need, and we answer through the same channel or by email when a written trail helps.

Yes. Access, correction, export, and deletion are available only where local law permits them. If a regional rule is stricter, we follow that rule and explain any limit before we close the request.

Your Privacy Policy, Clear From The Start

How To Reach Our Privacy Desk

How We Protect Your Data

Collection limits

Cookie control

Device checks

Security steps

Retention window

Request route

Common Questions About Privacy Policy

01 What data do you collect when I open an account?

02 Do you keep my payment references?

03 How do cookies work on my device?

04 How do I change my account details?

05 How long do you keep my records?

06 Who can I contact about privacy questions?

07 Does local law change what I can request?

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